Details about position

We are looking for a Business Analyst who will be the vital link between our information
technology capacity and our business objectives by supporting and ensuring the successful
completion of analytical, building, testing and deployment tasks of our software product’s
features.

Responsibilities

  • Define configuration specifications and business analysis requirements
  • Perform quality assurance
  • Define reporting and alerting requirements
  • Own and develop relationship with partners, working with them to optimize and enhance
    our integration
  • Help design, document and maintain system processes
  • Report on common sources of technical issues or questions and make recommendations
    to product team
  • Communicate key insights and findings to product team
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver
    better value to the customer

Requirements

  • Previous experience in Business / Systems Analysis or Quality Assurance
  • A degree in IT / Computer Science
  • Proven experience in eliciting requirements and testing
  • Experience in analysing data to draw business-relevant conclusions and in data
    visualization techniques and tools
  • Solid experience in writing SQL queries
  • Basic knowledge in generating process documentation
  • Strong written and verbal communication skills including technical writing skills

Overview

Position: Open
Location: Cape Town
Job Title: Business Analyst
Salary: To be discussed