Details about position

A 24×7 desktop publishing company that produces business graphics in different languages, is looking for innovative, German-speaking individuals to join our team. Excellent interpersonal/communication skills and willingness to take responsibility are essential. Based in central Cape Town, we provide high level office support services with a focus on desktop publishing and we are looking for Client Liaison Experts who interface between our corporate clients all over the world and our production teams.

Your tasks would include:

  1. Producing documents as per client specification and according to our quality standards
  2. Adhering to all stipulated production processes, including proofreading
  3. Completing administrative tasks, pertaining to timekeeping (for payment and billing purposes)
  4. Ensuring the highest level of quality production output by adhering to client SLA requirements and
    internal quality criteria, as part of the production process and defined KPIs

Qualification requirements:

  • Matric
  • Reliable transport

Skills required:

  • Speak German
  • Can operate extremely well within a high-pressure environment
  • Can work independently
  • Accountable
  • Persistent in the completion of a task
  • Determined and dedicated
  • Common sense
  • Resourceful
  • Ability to work shifts coupled with the ability to work in a team

Knowledge of:

  • MS Office Suite
  • MS PowerPoint Advanced

Overview

Position: Open
Location: Cape Town
Job Title: Client Liaison Agent
Salary: To be discussed